Return Policy


For items ordered without custom printing:

We want our customers to be completely satisfied with their items.  If you have received the items that you ordered and would like to return them within 30 days, please ship them back to the following address:

Cheaptotes

PO Box 81, St. Johnsbury Center, VT  05863

Please be sure to include the order number in the package!  When we receive the items in brand new condition we will issue a refund less a 25% restocking fee and original shipping paid.  

If you have received incorrect items, please contact customer service immediately and we will work with you to come to an acceptable solution. 

For items ordered with custom printing:

All sales are final on custom printed items.  If you believe you have received a product that was not accurately represented by the virtual proof you approved, please contact customer service.